Freight Audit solutions

ControlPay provides highly detailed Freight Audit services via its fully web-based audit platform. Our services are driven by deep logistics knowledge and the flexibility to customize to the needs of our multinational customers who we serve on a European or global scale. Our managed services are a strong combination of our unique freight audit platform together with well-trained dedicated audit teams who work in close cooperation with your Logistics and Finance departments.

Freight Audit solutions

Freight Audit benefits

Typical benefits achieved with Freight Audit:

  • Reduction of freight cost by 3%
  • Reduction of invoices
  • Reduction of time spend on rate updates, exception handling
  • Rationalization of the carrier base
  • On-time payment of carriers
  • Automated cost allocation

Our freight audit solutions are always set up to the specific needs of the customer. We can have multiple processes in place depending on your IT environment, the carriers you work with, data availability and the specific local requirements.


ControlBilling is our most efficient freight audit process. This is a form of self-billing and it is based upon the shipment order data that we receive out of an ERP or TMS system. This data is rated against the rates and business rules that we have in our system and is the basis for the weekly billing instruction that we will send out to the carriers. The carriers then have the option to create an freight invoice on our platform or send in an invoice via regular means. The carrier also has the option to declare any extra or unforeseen costs that he may have via our extra costs tool. This way the process is light for both the customer and the carrier. All the costs are taken into account during calculation: standard freight, accessorials and fuel surcharge. The carrier receives a billing instruction in which the VAT amount has been taken into account. Also the cost allocation is automatically being added if needed and the right invoice entity is indicated.


With the Pre-audit process we receive the ERP or TMS shipping data as well but it is not a prerequisite for this process. From the carriers we receive a pre-invoice file electronically. This can be done in many ways( download from the carrier system or via an interface in different formats such as excel, xml, EDIFACT), whatever is most (cost) efficient. The rating and matching process is the basis for the billing instruction we would send out to the carriers. The carriers then have the option to create an invoice on our freight audit platform or send in an invoice via regular means. The carrier also has the option to declare any extra or unforeseen costs that he may have via our extra costs tool.

Parcel rate check

Based on the data provided by the parcel carrier we rate the shipments against the rates and contracts and the received order data if available. The result will be sent to the carrier either by the customer or ControlPay in order to give the carrier an opportunity to explain his calculation. After that analysis a credit note will be requested from the carrier and further processed. ControlPay can also be requested to handle the recovery directly from the carriers.

E-Billing With Freight Audit

ControlPay is at the forefront of changing how carriers are nowadays billing their customers. With our unique e-invoicing solutions we eliminate paper where legally possible, speed up the billing process and automate many manual handling points in the freight audit, coding and payment process.


Based on the billing instruction that is generated out of the matching process, the carrier is able to easily create his own invoice online. By clicking a link in his e-mail he will automatically be directed to the billing instruction where the carrier only has to fill in his invoice number and invoice data. The invoice is then automatically created, electronically stamped and sent off for payment without any further manual interference. Your freight invoice is always in the same format and always correct.


Is your order data in shape and you provide us with the data via an interface? We like it to be the basis for our most efficient freight audit process that creates credit notes that are automatically being sent to the carriers on a weekly basis. No data interchange with carriers needed, no paper invoices, just 1 credit note per week per carrier based on the data coming out of your ERP or TMS system. ControlPay does the price calculation and the automated cost allocation and feeds it back into your financial system so there is a minimum of work on all sides.