Business Analyst

  • Higher education (Bachelor/Master degree)
  • Upper-Intermediate (or higher) level of English
  • 1+ year/s of experience working as a Business Analyst

Business Analyst

ControlPay is Global freight audit solution provider. We are trusted Partner between our customers and their carriers. Every year we process millions of transport orders and invoices. Doing this by our own developed programs and supported by customers’ service teams we achieve cost saving and visibility in the complex processes of our clients. This makes ControlPay the innovative and fast-growing company, leading the social-responsible business on the market.

We are looking for candidates who would like to become Business Analyst in our Kyiv office.

Core Responsibilities:

  • Perform a role of a Proxy Product Owner in a project;
  • Gather and further analyze the requirements provided by Stakeholders and Product Owner;
  • Conduct solution assessment and validation;
  • Develop technical specifications, which include: functional overview, data requirements, interface requirements, data mapping, processing requirements, business rules, account coding logics;
  • Document requirements by creating use cases, functional and requirement specifications documents;
  • Visualize requirements by creating data flow diagrams, wireframes, interactive prototypes;
  • Analyse Сlients' data and put in the system required for further Audit Process;
  • Software set up and business processes implementation from kick off meeting;
  • Fulfil testing of all Сlients' processes within our database system before UAT;
  • Demonstrate the customized system/tools/services to the client to ensure that the Client has the appropriate knowledge to use our system after implementation;
  • Responsible for development of the final implementation according the requirements received from the Client and Project team specialists;
  • Complete all implementation project tasks within the fixed deadlines;
  • Assist clients with the configuration of the application based on their workflow and business needs;
  • Provide initial support to internal departments to answer specific questions regarding the specifications and documentation;
  • Ensure timely reporting to Business Analyst Lead and Director ICT;


  • Ability and desire to thrive in a proactive, high-pressure, client-services environment;
  • High motivation and interest in growth and development;
  • Solid communication skills (written and oral);
  • Problem solving skills;
  • Ability to understand highly technical information;


  • Bachelor's or Master's degree (Preferably Business, Management of Technical);
  • English language (advanced level);
  • 1+ year/s of experience working as a Business Analyst supporting complex information technology systems;
  • Experience working in an Agile/Scrum development process;
  • Experience using bug-tracking software (e.g. JIRA) and team collaboration software (e.g. Confluence);
  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools;
  • Working experience in estimation, planning and conducting BA activities;
  • Knowledge of test documentation development principles and methods (test cases, test suites, bug reports, checklists, traceability matrix);
  • MS Office (proficient level);

Would be a plus:

  • Work experience in Logistics ditrection;
  • Experience in Business Intelligence;
  • Experience in one or more of the following systems: SAP ERP or Transport Management Systems;
  • Data modeling concepts (conceptual, logical and physical schemas);
  • UI/UX sketch designing experience (Balsamiq, NinjaMock);
  • UML modeling experience (Visio);
  • QA experience;

What we offer to You:

  • Dynamic business environment;
  • Long-term employment;
  • Development opportunities*;
  • Health care (medical insurance, office massage, yoga);
  • Comfortable working place with modern facilities;
  • Office close to Vasylkivska subway station;
  • Free transfer from subway station - to the office.

Development opportunities include:

  • Periodical performance and progress review (every 6 months);
  • Internal and external training programs.

If you are interested in this position and match above-stated requirements, please do not hesitate to send your CV to or apply through the form below.

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