Freight payment: 10 freight invoice facts everyone should know

Rolf Bax

Rolf Bax

April 17, 2017 - 15:28

Updated 26-9-19

Today we continue our series regarding freight invoice payment. Despite the fact that freight audit & payment hardly appears as the first point of interest on the supply chain agenda, more and more companies are increasingly focused on freight payment in the light of transportation data and reducing freight spend. In this blog we created an infographic to take a closer look at 10 important freight invoice facts.

INFOGRAPHIC: Freight payment - 10 Freight invoice facts that affect your freight spend

Click on the picture to view the infographic

3 freight audit best practices that are worth gold for logistics and finance professionals

As the infographic points out clearly, it pays of to audit freight invoices in a structured way. For starters, let's begin with the definition of a freight invoice, sometimes called a freight bill. According to Merriam-Webster: A bill rendered by a carrier to a consignee of freight and containing an identifying description of the freight, the name of the shipper, the point of origin of the shipment, its weight, and the amount of charges.

Logistics managers, employees, and business controllers are among the people inside an organization that are confronted with freight invoices on a very regular basis. And as they know, a freight invoice can be as smooth as silk, or causing multiple headaches a day! Sometimes all payments are running smooth, but other days are more like a thunderstorm of claims, unknown assessorial costs and invoices that for some reason just don't match. So how do we make every day a sunny day?

Well, following the famous saying of 'El Salvador' Johan Cruijff himself; every disadvantage has its advantage, we like to go over three points dedicated to those wise words and give you an insight in how to turn your invoices into a helping hand, instead of an accounting chaos.

1. Outsourcing Freight Audit & Payment

Freight Audit companies  are increasingly helping companies to cut down freight spend. Whether they are Retailers, E-commerce companies, manufacturers to healthcare and pharmaceutical organizations, for all logistics departments its imperative to trim transportation spend. Freight invoices play an important role in this, mainly because international complexities in logistics are driving the need to have a freight auditor. This is driven by lack of visibility, the need for control, cost savings and the need to pay carriers on time. Freight costs can make up 10% of an organization's expenditure, this according to Inbound Logistics.

As a consequence of rising freight costs, many organizations are increasingly pro-active towards their freight invoice management and thereby using the services of freight audit providers. Often, one of the reasons to start with outsourcing freight audit is the fact that for many companies, outsourcing could counts as the most economical way to conduct and process freight invoices. They have also noted that the cost to verify, process and finally pay an internal freight invoice is around $11 and that the cost of outsourcing is around 5 to 10% of the internal cost.

Freight audit: Nowadays versus traditional process


- Freight invoice processing (first invoice than audit)
- Recovery of OverBilling
- Cost Allocation & Coding

Nowadays - modern freight audit solutions

- Elimination of wrong billing
- Cost Allocation & Coding
- Putting Shipper in control of administrative processes
- Creating unified and efficient processes
- Visibility (costs, shipments, contracts and the process)
- Centralization and standardization of data
- Reduction of paper
- One data source for different departments (Sourcing, Finance, Operations)

Outsourced Freight Audit & Payment process

The freight audit process begins when a third party logistics company receives the freight invoices from the customer directly from carriers. After receiving the invoices, they are entered into the freight audit platform creating a visible invoice trail. After this process is completed, all invoices from the logistics service providers (carriers) are audited for accuracy, checked for duplications, assessorial costs and applied freight rates. The process ends with the right account coding and the freight invoices are ready for payment.

However, a freight payment service usually consists of more combined services. For example, freight audit services, freight payment, data reporting for logistics and freight data analysis. Freight audit providers are connected with shippers via electronic data interchange (EDI), Transportation management systems and paper freight bills. It is very common that such companies deliver additional tools as well, for example for shipment booking, freight tendering, transportation cost settlement and auto-invoicing features.

Freight Payment: The added value of outsourcing


  • Reduction of freight cost by 3-5%
  • Reduction of time spend on rate updates, exception handling
  • KPI driven process with full transparency
  • Reduction of invoice quantity
  • Rationalization of the carrier base
  • On-time payment for carriers
  • Automated cost allocation
  • Consolidated reporting
  • Certified services


  • 2.Freight invoice consolidation

    No matter what shipping profile or type, freight invoice consolidation is essential the workflow inside your company. Consolidating your freight invoices into one freight invoice is efficiently the answer to all the different (paper) invoices your accounting team receives on a weekly basis. Read more about freight invoice consolidation and how logistics and finance can save time on invoice handling.

    3. Freight Payment data is your golden ticket to freight spend analysis

    The extracted data from freight invoices,supporting shipment files, and other records creates a powerful source of visibility into a company's freight spend. For transportation and logistics managers, this data becomes the basis of strategic decision making, (carrier) benchmarking, tender support and logistics cost savings.

    Common business practice: Disconnection between Shipment Details and Actual Invoiced Amounts as they are not managed through the same platform. A freight audit provider does make that connection. This leads to advanced analysis capabilities.

    The following data can be extracted from your freight invoices, enhancing you to better control tenders, benchmark carriers, cost allocation control, accruals and understanding your cost to serve. it help to simplify your logistics set-up as a whole.

    Common data reports from freight payment data


  • Geographical activity
  • Carrier activity
  • Cost-to-Serve
  • Order behavior
  • Truck utilization
  • CO2 Analyzer
  • Benchmarking between BU's
  • Average drop-size and costs p/drop
  • Extra cost reporting (waiting charges, etc.)
  • Tradelane analysis for network optimization
  • KPI reporting


    - Inbound Logistics - Freight payment services boosting invoice
    - Inbound Logistics - Freight payment and auditing services: cash is king