Rolf Bax
August 07, 2020 - 09:44
A new generation of freight forwarders is competing with shipping giants to capture the business of smaller enterprises. They are developing platforms that make it easy to get transparent shipping quotes, book easy, and track in real time. As such new technologies continue to advance and penetrate the suppy chain industry, global markets will become more accessible to the smaller enterprises and conquer the big names in the business.
The emergence of e-commerce saw a massive concentration of attention on the last mile logistics, as big retail giants, manufacturers and e- commerce start-ups raced to meet the demands of newly empowered consumers and business buyers.
Covid-19 was a great trigger for these new e-commerce start ups. The customer is in control of the last mile progress, and expecially the business to consumer markets, the customer is not satisfied, because he expects delivery on the same day of ordering. The logistics industry is victim in this hype, as expectationsof delivering are even almost impossible, such as delivering by drone and vehicles without drivers.
The retail is being forced, by consumer pressure, to find everfaster ways to get products to their customers. With the autonomous hardware the wizzkids, building the new platforms for logistics, promise leveraging digital tools to improve the performance of deliveries and reduce leadtimes from days to hours. 24 hours is now the lowest service level, light speed is possible, at almost no higher price.
Many companies are seeking to increase supply chain velocity and reduce working capital, efficiency of procurement, on the speed of which enterprises can meet end-user demands, and they want their orders done via internet, not tomorrow, but right now.
A great callenge for the logistics industry of tomorrow. Are you prepared?
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