Our approach

How ControlPay delivers the most advanced Freight Audit solution


15% of our yearly revenues is invested back into research, development and innovation to ensure ControlPay’s leading position in Freight Audit services. 
New functionalities and features are developed and added on an ongoing basis, based on an internal roadmap and customer feedback. 
An ever-growing level of automation reduces manual work and increases productivity which allows ControlPay to grow its customer base. Our Freight Audit platform and the associated tools are all built in Java, which allows us to be flexible in ongoing development. The platform is fully web-based to meet the standards of global trade and business.


At ControlPay we match pre-invoice data with shipment data to provide you with increased benefits of Freight Audit. If the client has comprehensive shipping data, we can even bypass the need for pre-invoice information. 
We then inform the carrier about the billing amount and details. This happens automatically via weekly-generated billing instructions. Based on this instruction the carrier logs in to the Freight Audit platform via an e-mail link and can easily convert this instruction into a real invoice by only filling in his invoice number.

Advantages of Auto-Invoicing

  •  Faster invoice creation
  •  No more errors in invoices
  •  Invoices are available online
  •  No more statements of accounts needed


ControlPay interfaces with many shipper and carrier organizations to receive and send shipment and invoice data. As such, we have extensive experience with different types of EDI and AS2. Moreover, ControlPay is flexible in the integration preferred by the shipper or carrier.

Automated cost allocation

One hidden benefit of Freight Audit is the fact that we can save a lot of time in the Finance Department.

Cost allocation is a complex task that is often done manually. ControlPay streamlines this process by programming all the business rules around cost centres and cost accounts so that processed costs are automatically allocated to the right cost drivers. This is already available at the stage of accruals.

Exception workflow

Issues and exceptions are easily managed via the workflow integrated in the Freight Audit platform.

This means that everything is handled within the tool while linked to specific shipments, contracts and invoices. Consequently, shippers and carriers can easily find information related to the specific exception (as well as an answer for the exception). Thanks to full integration, KPIs around exception handling and visibility of approvals (and who provided them) can be seen in Business Intelligence.

Web order

The web order is an online shipment-booking tool. Based on easy-to-use templates, a shipment can be booked and sent real-time to the carrier.

Information on aspects such as account coding can be added as well. The information is usable right away on the Audit Platform as accrual and web order information is automatically added to the weekly billing instruction.


Years of steady and stable growth have allowed ControlPay to create the optimal company structure to service its customers.

Within the Audit Department there are several disciplines dedicated specifically to rate updates, managing processes, data validation and carrier and shipper communication. Audit professionals within ControlPay all have a university background and are trained internally in logistics and Freight Audit by the ControlPay Training Department.


Project structure

New customer implementation projects are managed by multiple teams, headed by a Project Manager. These teams work in close cooperation during the implementation process. Solution Engineers work out the different processes and scenarios for the customer, whereas the Implementation Department takes care of rate card analysis, as well as uploading and testing the data. The IT Department programs the logics, cost allocation and business rules, also building interfaces where needed. Advanced reporting and Project Management software is used to manage timelines and the various responsibilities throughout the implementation.

Logistics expertise

ControlPay was founded based on the belief that invoice verification can be done in a supremely efficient and streamlined manner. Through our vast logistics experience, we implemented a simple but powerful idea: bring all transport related items together in one file and manage it from beginning to end. This philosophy sounds straightforward, but it is the key difference between us and our competitors. Many service providers have built their processes and systems from an invoice and payment angle. At ControlPay, however, we feel that knowing and understanding logistics brings us closer to our customers and truly allows us to deliver ongoing value in the ever-changing logistics landscape.

ControlPay Case Studies
FMCG Freight Audit case study
The business case of a global leading, fast-moving consumer goods (FMCG) company that uses ControlPay's fully outsourced and web-based Freight Audit solution to optimize freight costs and visibility. To discover more details about this Freight Audit case study, please click on the button below.
International manufacturer Freight Audit and payment case study
An International manufacturing company decided to select an external party to perform the administrative aspects of Freight Audit and payment. The idea was to outsource the repetitive tasks and use an advanced IT solution in order to have LSCM more focused on strategic business tasks.

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