Trained dedication

Our dedicated audit team

Most of our staff members work dedicated for customers. That means that the same staff members are responsible for processing invoices, rate updates, handling of the different processes, managing communication with carriers and customer and taking care of reports and specific customer requests.

How our auditors are trained

All ControlPay auditors go through a rigorous process of training, learning on the job, logistics courses and have an academic level, which is often combined with a linguistic background. New auditors are placed in existing audit teams. Only once they have proven to be up to speed on every single process, are they fully cleared authorized for operation. In this transitional period they are supervised and scrutinized by senior colleagues and our management team to ensure practical application of all knowledge obtained.

Company Management highly appreciates the contribution of every employee in the continuous growth and development of ControlPay and awarded the first group of nominees by involving them into this developmental and motivational program.
ControlPay therefore launched a new direction in learning and development of its employees in the form of a dedicated Training University.