Quality statement

ControlPay Global Freight Audit is ISO 9001:2015 and ISO 27001:2013 certified for its cloud-based logistics solutions.

The ISO 9001:2015 certification is designed to promote the development of continuous improvement, customer satisfaction, accountability, and internationally recognized best practices. It is a series of procedures and processes that we have in place to help maximize operational efficiency and reduce the risk of human error.

ISO 27001:2013 is an information security management standard which ensures that we apply a framework to our business processes to help identify, manage, and reduce risks to information security.  It specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the organization.

ControlPay is committed to maintaining the highest level of professional excellence in the quality and value of services we provide to our Customer. ControlPay ensures this in particular by:

• Implementing technical and procedural solutions in line with the Customer’s specific requirements in order to exceed Client expectations;
• Guarantying full compliance with the ISAE-3402 and SSAE18 certification requirements. ControlPay has passed annual ISAE-3402 and SSAE-18 certification maintenance audit without any qualifications;
• Guarantying effective consultancy services and accurate logistics cost control with full transparency and traceability of all processes.