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Freight Audit made easy

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Responsible for the content of the website and other media containing a link to this publishing information:

Transporeon GmbH
Heidenheimer Straße 55/1
89075 Ulm

+49 (0) 7 31 1 69 06 0

Company headquarter:
DE-89075 Ulm
Company registration number: Amtsgericht Ulm
HRB 722056
Tax identification number: DE 25 80 42 133

Authorized Managing Directors:

PR Requests:

Editorial Staff: Peter Read -

Privacy Policy (System)

Latest Update: 19.07.2023

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive about users of the ControlPay modules.

Privacy Policy
By using the ControlPay web-based modules (also referred to as the "system"), you agree to the collection and use of information in accordance with this policy.

Who does this Privacy Policy apply to?
We act as a data controller for all personal data collected by ControlPay and we may request to perform processing activities from any of ControlPay divisions depending on the business specifics. We process personal data as safely and reasonably as possible and in strict compliance with the applicable data protection legislation, including the EEA’s General Data Protection Regulation 2016/679 (“GDPR”) and Brazil’s Lei Geral de Proteção de Dados, the Brazilian General Data Protection Law, Federal Law no. 13,853/2019 (“LGPD”).

Data protection queries can be sent to the group data protection officer at Transporeon via e mail to or you can send your request by post to the following address:

Transporeon GmbH
Data Protection Officer
Heidenheimer Straße 55/1
89075 Ulm

What is covered by this Privacy Policy?
This Privacy Policy tells you:

Which personal data do we collect?
While performing business-related activities in the system, we may ask you to provide us with personal data that can be used to contact or identify you in terms of freight audit activities. Your following personal data is collected and processed: your full name; gender (used for salutation); your business contact detail such as e-mail address and phone number, your position («Personal Information»).

How do we obtain your personal data?
We may obtain your personal data:

How we store and process your personal data?
Your personal data will be stored on our server in Europe. The defined ControlPay staff members, in all offices, may have an access to your personal data for the business-related purposes described above.

To achieve the objective of our processing, as described above, we may allow to access your personal data outside the European Economic Area (EEA) or outside Brazil ensuring proper technical and organizational measures for the data protection. This ability is granted to ControlPay staff members, including those in our offices outside the EEA or Brazil. The European affiliated companies of ControlPay and the affiliated companies outside of the European Union or the European Economic Area have implemented and transcribed the EU standard contractual clauses in order to ensure an adequate level of data protection and to ensure compliance with the legal requirements of Art. 44 ff. GDPR. The legal basis for access granting is Art. 6 Para. 1 clause 1 lit. f GDPR. Our legitimate interest results from the possibility to support your use of our service worldwide and in a multitude of languages.

According to Article 5 (e) GDPR and Article 16 LGPD, we only retain the personal data collected as long as the user`s account is active or otherwise for a limited period of time as long as we need it to fulfill a reasonable business purpose.

The legal grounds for processing your personal data
We process your personal data for the purposes mentioned in the previous section relying upon the following legal basis: for the purposes of the legitimate interests of our company (Article 6 (f) GDPR and Article 7 (IX) LGPD). The processing of your first name, last name, and business contact details takes place when using the system (including access to the system, communication with users, remote support and onboarding, information on updates and troubleshooting).In this respect, we will always determine whether our interests are not overridden by your interests, fundamental rights and freedoms.

How is your personal data secured?
We employ strict technical and organizational (security) measures to protect your personal data from an access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage, both online and offline. These measures include:

Our security measures comply with international standards, such as ISO27001 for the data security and availability.

The security of your personal data is important to us, but please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure, thus we cannot guarantee its absolute security.

How do we use your personal data for communication?
We may send you notification letters related to freight audit activities whenever particular changes in the system/related to your account in the system or some informational points appear or in case particular actions are required from your side. We may also use your e-mail or phone number in order to contact you in terms of freight audit related activities within contract obligations fulfillment.

What are your rights regarding personal data?

If your personal data is processed based on legitimate interests in accordance with Art. 6 Para. 1 clause 1 lit. f GDPR, you have the right to file an objection against the processing of your personal data in accordance with Art. 21 GDPR provided that there are reasons for this arising from your particular situation, or the objection relates to direct advertising. In the latter case, you have a general right of objection, which is implemented by us with no requirement to give a specific reason. If you would like to exercise your right of revocation or objection, please send an e-mail to

Changes to this Privacy Policy
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any changes to this Privacy Policy, we will notify you either through the e-mail address you have provided us, or by placing a notice on our website.

How to Contact Us
We hope that this Privacy Policy helps you to understand and feel confident about the way we collect and process your data. If you have any further queries about this Privacy Policy, please contact us:

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Privacy Policy (Website)

Terms of use

This page informs you of our terms of use. By using the site, you agree to the collection and use of information in accordance with this policy

Download Terms of use